eHealth Literacy: What Every Patient Should Understand Before Using Digital Health Services?

What Every Patient Should Understand Before Using Digital Health Services

With​‍​‌‍​‍‌​‍​‌‍​‍‌ the advances of technology in healthcare, digital health services have become necessary for patients to be able to take care of their health. The eHealth industry has a large variety of new products and services and is expanding rapidly. Nevertheless, as medical care becomes virtual, patients have to acquire eHealth literacy which is the skill of locating, comprehending and using health information from digital sources efficiently and safely. The present article is about eHealth literacy, its significance, and the information that patients should have before using digital health services in order to get the desired health ​‍​‌‍​‍‌​‍​‌‍​‍‌results.

What is eHealth Literacy?

eHealth​‍​‌‍​‍‌​‍​‌‍​‍‌ literacy means that a person is capable of getting, assessing and using health information from online sources such as Health Services website, mobile health apps, and virtual doctor visits. This concept implies the synergy of traditional health literacy, which is comprehension of health information and digital literacy (device usage). Such​‍​‌‍​‍‌​‍​‌‍​‍‌ capabilities energize the patients to make correct health decisions, to use web-based systems, and to communicate with doctors.

Key aspects of Health Services literacy include:

  • Information literacy: The ability to search and locate the required health information from trustworthy sources on the internet.
  • Media literacy: Understanding the format of the information and being capable of recognizing biased or incorrect information.
  • Health literacy: The capability to understand and use medical terms and health-related concepts.
  • Computer literacy: The proficiency to comprehend and to employ medical terms and health-related ​‍​‌‍​‍‌​‍​‌‍​‍‌concepts.
  • Digital communication: The skill of communicating with healthcare providers via online platforms clearly and securely.

The Importance of eHealth Literacy

The​‍​‌‍​‍‌​‍​‌‍​‍‌ amplified intake of digital platforms in medicine, which was largely influenced by the COVID-19 pandemic, presents a lot of advantages. Through​‍​‌‍​‍‌​‍​‌‍​‍‌ telemedicine, distance conversations are made thus, it saves time and the number of visits that have to be physically done is reduced. Besides that, the patients can always be monitored through different mHealth apps, and the implementation of digital health records makes the whole thing more reliable and easier for everyone concerned with the patient’s ​‍​‌‍​‍‌​‍​‌‍​‍‌data. According to the statistics, 45% of users who have accessed health information via the internet have appointed a doctor, and 40% have gone for getting clarification on the diagnosis and treatment, which indicates that digital health tools play a significant role, and also eHealth literacy needs to be at a proper ​‍​‌‍​‍‌​‍​‌‍​‍‌level.

Patients are not all equally prepared to utilize digital health tools. Insufficient​‍​‌‍​‍‌​‍​‌‍​‍‌ electronic health (eHealth) literacy may lead patients to struggle with the following issues:

  • Identify trustworthy sources: There​‍​‌‍​‍‌​‍​‌‍​‍‌ is a huge amount of health information available on the internet which makes it very challenging to distinguish accurate content from misleading information. Consequently, patients can end up making wrong health-related ​‍​‌‍​‍‌​‍​‌‍​‍‌decisions.
  • Understand digital health tools: Some patients might not be in a position to utilize digital health platforms, telemedicine services or health-tracking applications because they lack the required skills or need proper guidance.     

Key Areas of eHealth Literacy Every Patient Should Know

  1. Understanding Digital Health Tools and Platforms

  • Telemedicine: Remote interactions with healthcare professionals are made easy by patients setting up their devices, joining video calls and securely sharing medical information. For instance, teletriage has reduced the load on health facilities by providing 97% of users with remote consultation options, thus facilitating healthcare access.
  • Health apps: These are software programs that monitor the user’s physical activity, diet, mental Health Services and even track chronic health conditions. Patients should be aware of what data is collected and how that data is used.
  • Electronic health records (EHRs): An​‍​‌‍​‍‌​‍​‌‍​‍‌ Electronic Health Record (EHR) is the digitized version of a patient’s medical record that is available to access online. It is mandated that patients familiarize themselves with how their EHR can be accessed and also make sure that the information is accurate and ​‍​‌‍​‍‌​‍​‌‍​‍‌current.
  • Online pharmacies: These are the sites through which one can order a prescription and purchase the necessary medications. Patients ought to be very careful when buying drugs online and should verify that the platform is a legit and licensed ​‍​‌‍​‍‌​‍​‌‍​‍‌one.
  1. Understanding Digital Health Costs

As​‍​‌‍​‍‌​‍​‌‍​‍‌ a result of the eHealth market development, a lot of new services are becoming accessible to patients but they must be aware of the expenses as well. Some digital health tools and services may be completely free of charge; however, a couple may require a subscription or a payment from your pocket. Patients ought ​‍​‌‍​‍‌​‍​‌‍​‍‌to:

  • Know what is covered by insurance: Various​‍​‌‍​‍‌​‍​‌‍​‍‌ health insurance plans will pay for a telemedicine consultation but some will not. Understanding the contents of your health insurance plan is very necessary. 
  • Evaluate the cost-benefit: Find out if the digital Health Services tool brings enough benefits to justify the cost especially in the case of a cheaper or free ​‍​‌‍​‍‌​‍​‌‍​‍‌alternative.

Challenges to eHealth Literacy

Some​‍​‌‍​‍‌​‍​‌‍​‍‌ patients may face challenges when they are required to utilize digital health solutions due to tech disparities, for instance including a lack of access to up-to-date devices or a fast internet connection. Older people and those with some kind of cognitive impairment may also experience difficulties when using digital platforms. Besides that, patients with limited language skills and low literacy levels may find it difficult to use digital health tools ​‍​‌‍​‍‌​‍​‌‍​‍‌correctly.

Health Services is a vital skill in the present digital world, where the eHealth market is growing at a rapid pace. By learning how to use online Health Services, judge digital tools, and keep their information safe, patients will be able to make the right kind of health decisions. According to Pristine Market Insights, it is the responsibility of the healthcare providers and policymakers to make digital literacy education a priority so that no patient is left behind, and all can benefit from the digital health advancements. The expansion of the Health Services is a call for patients to be digitally skilled, which in turn will ensure both their health and personal data remain ​‍​‌‍​‍‌​‍​‌‍​‍‌secure.

 

Author Bio:

Teja Kurane, a research analyst with expertise in digital healthcare trends, focuses on evaluating how technology shapes patient experiences and health outcomes. Passionate about simplifying complex medical and digital concepts, Teja provides clear, data-driven insights to help patients make informed decisions when using modern health services.

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